Shipping policy

SHIPPING:

All shipping costs associated with this project will be the responsibility of the customer unless otherwise specified. All shipping costs stated are estimates only. Any overage amounts will be invoiced to the customer separately and due upon receipt of invoice.
Any damage as a result of shipping is the responsibility of the Customer, and claims should be made with the freight carrier at the time of delivery. Customer agrees to hold Zilla LLC harmless of any claims of damages as a result of shipping.
Zilla LLC is not responsible for any delays in delivery, or lost items in shipping, due to weather, error or delay by the freight carrier themselves, or anything beyond the control of Zilla LLC.

FREE SHIPPING (for applicable online orders):

1. Free Shipping offer on Zilla LLC's online store is based only on one-way Ground Shipping within the continental United States, and is not in any way to be construed as free shipping on expedited or international shipments. Free Shipping is for FedEx Ground or UPS Ground, or, if deemed necessary by Zilla LLC, Ground shipping via Zilla LLC's preferred common carrier(s).
2. Zilla LLC is not responsible for additional costs for expedited shipping, driver wait time charges, material handling fees, international duties or taxes. Freight shipping is not a free service, and will be invoiced separately if required.
3. Zilla LLC is not responsible for damage incurred during shipping, nor late deliveries due to weather or other unforeseen delivery delays/issues.
4. Any additional shipping or management, material handling, fulfillment or handling fees incurred by Zilla LLC will be invoices separately.